Case Study: American Mass Media Company achieves 20% productivity gains with Vuram

20% Increase in Organization Productivity and 2500 New Users on Boarded Within 10 Months of Go-live

American Mass Media Company, a New York City-based media organization, struggled to meet its digital roadmap milestones because different departments were using multiple tools for the same processes. This created a lack of centralized visibility, excessive email back-and-forth for approvals and follow-ups, and major audit headaches. Vuram helped the company address these challenges with low-code business workflow automation using Appian.

Vuram delivered customized, department-specific solutions using an agile approach, linked workflows across teams, and introduced dashboards for better cross-department visibility and audit tracking. The engagement also handled integration challenges during a merger and produced reusable components for future use. As a result, the company reduced email-driven process coordination, improved traceability and productivity, onboarded 2,500 new users in under 10 months, and increased organizational productivity by 20%, with Vuram addressing around 80% of the business problems.