Case Study: TBS expands billing operations with VUE Software

Learn How TBS Expands With VUE Billing

Total Benefit Solutions (TBS), a leading insurance brokerage, needed a robust billing and collection management system to support its expanded third-party administrator (TPA) services following the 2013 Health Care Reform Act. The challenge was to find a technology partner with deep insurance industry expertise capable of implementing a solution within an aggressive six-month timeline to serve their new large health carrier client. TBS selected VUE Software's VUE Billing and VUE Distribution Compensation solutions to address this need.

VUE Software implemented its billing and compensation platforms, including a self-service portal, successfully meeting the tight deadline with the core systems live in just five months. This enabled TBS to efficiently onboard carrier partners and manage a significant volume of business, including 870 group accounts and 12,000 members. The measurable result was that in 2015, TBS used VUE Software's system to bill and collect over $69 million for its clients, with the scalable platform supporting continued growth and operational efficiency.

TBS

Mike Crosetto

Chief Operating Officer