Case Study: Computer Solutions & Software International achieves 100% uptime during Hurricane Irma with VUE Software

Computer Solutions & Software International - Customer Case Study

Computer Solutions & Software International (CSSI) faced the challenge of ensuring 100% uptime and data security for its clients during major natural disasters, such as the impending Category 5 Hurricane Irma. The Florida-based technology company needed a robust disaster-recovery infrastructure to protect its critical operations and the 5 terabytes of client data it hosted. For this, CSSI utilized its own product, VUE Software, and implemented its comprehensive disaster-preparedness strategy.

The solution involved a highly redundant infrastructure with multiple data centers, including primary facilities in Florida and backup locations in Las Vegas and Calgary. VUE Software's strategy featured real-time data replication every two hours, quarterly disaster drills, and 24/7 human monitoring. The result was a flawless performance during Hurricane Irma: CSSI achieved 100% uptime with zero client downtime or data loss, despite the local power grid failing for two days.

Computer Solutions & Software International

Michael Barrera

Director of Information Technology