Case Study: Property Owners and Managers achieve 95% resident app engagement with VTS Rise

Property Owners and Managers drive 95% resident app sign-in with VTS

The property owners and managers of an 800-unit residential building in Chicago sought a comprehensive, tech-enabled solution to significantly boost resident engagement and community connection, thereby increasing their property's value. Their initial app for work orders and amenity bookings fell short of expectations. They chose the VTS Rise platform to deliver a complete digital experience for their residents.

Implementing VTS Rise provided a seamless, all-in-one platform for rent payments, work orders, and amenity bookings, which led to rapid and sustained resident adoption. The solution from VTS achieved a 95% resident sign-in rate to the property app, with 43% of residents using it daily, all within 90 days of deployment.