Case Study: Granite Properties strengthens customer engagement and speeds leasing with VTS

Granite Properties reduces deal cycle time by 14% with VTS

Granite Properties, a leading commercial real estate company, faced challenges in customer relationship and leasing management after the retirement of key staff, which resulted in a significant loss of institutional knowledge. They needed a standardized approach to improve customer relationships, enhance their leasing process, and increase portfolio visibility. To address this, they turned to VTS and its platform, VTS TRM.

By implementing VTS TRM, Granite Properties was able to manage all customer relationships and leasing activity on a single platform. The VTS solution provided real-time deal updates and critical insights, which accelerated transaction speeds and improved portfolio-wide visibility. As a result, Granite reduced its deal cycle time by 14% within just six months and captured updated profiles for over 80 tenants.

Granite Properties