Case Study: Hogar Futuro achieves real-time customer visibility and higher satisfaction with Vtiger CRM

Hogar Futuro - Customer Case Study

Hogar Futuro, a 30-year-old construction and real estate development company in Nuevo León, Mexico, needed better real-time visibility into commercial data and a more efficient way to track customer details, home purchases, and one-year warranty follow-ups. Vtiger CRM was brought in to help address these challenges with its Sales and Help Desk modules.

Vtiger implemented a unified customer view with Vtiger One View, giving Hogar Futuro a 360-degree look at sales, deals, invoices, and customer records in one screen. With Vtiger, executives gained access to up-to-date weekly and monthly sales data and deal stages for better decision-making, while customer satisfaction increased from 7.0 to 8.5.

Hogar Futuro