Case Study: Breezway boosts productivity and speeds quote creation with Vtiger CRM

Breezway boosts productivity by 60% with Vtiger CRM

Breezway, an 85-year-old Australian manufacturer of louvre windows, faced challenges with decentralized sales, fragmented data stored in spreadsheets and diaries, and slow manual processes for creating quotes. This lack of a centralized system hampered coordination and efficiency across their international operations. To address this, they turned to Vtiger CRM.

By implementing Vtiger CRM and utilizing its Process Designer and Approvals modules, Breezway automated workflows and centralized its customer data. This solution delivered significant results, including a 60% boost in sales productivity and a drastic reduction in warranty after-sales lead time from six weeks to just two. Vtiger provided Breezway with faster, more reliable quote generation and better analytics through a single source of truth.

Breezway