Case Study: CentoCinquanta achieves streamlined inter-departmental workflows with Vtiger CRM

CentoCinquanta - Customer Case Study

CentoCinquanta, a strategic consulting firm in Catania, Italy, was struggling to manage contacts, contracts, and sales opportunities across multiple files, which created inefficiencies and poor data sharing between teams. To address this, the company looked for a cloud-based CRM solution and chose Vtiger CRM to centralize information and simplify workflows.

Vtiger implemented a role-based CRM setup across Sales and Technical Support, using modules such as Contacts, Organizations, Quotes, Invoices, Deals, Cases, and Inventory. With Vtiger, CentoCinquanta improved interdepartmental process flow by 60%–70%, reduced redundant data checks, and gained a solution that fit its budget, backed by strong support and ongoing optimization opportunities.

CentoCinquanta