Case Study: Vetrocar streamlines business process digitization with vtenext CRM + BPM

How to efficiently digitize the business processes

Vetrocar, a leader in the vehicle glass repair and replacement industry, faced the challenge of supporting its rapid growth with a flexible and reliable solution to digitize and automate its business processes. To address this, the company turned to the vendor vtenext and its platform, which combines CRM and Business Process Management (BPMN) capabilities.

vtenext implemented a solution that consolidated all company data onto a single platform, automating processes for four key departments: sales, internal IT tickets, purchases, and human resources. The results for Vetrocar included a significant decrease in time wasted, better access to centralized information, easier data analysis, high ticket traceability, and the elimination of discrepancies. vtenext provided the secure and flexible tool Vetrocar needed to streamline its operations and focus on its core business.

Vetrocar