Case Study: Dolomiti Energia improves project management efficiency with vtenext CRM + BPM

Dolomiti Energia - Customer Case Study

Dolomiti Energia Solutions, an energy company guiding clients toward efficient energy use, needed to optimize its project management. The company sought to break down internal communication barriers and reallocate resources to higher-value activities, aiming to reduce inefficiencies across its three business units. To address this challenge, they turned to the vendor vtenext and implemented its CRM with an embedded Business Process Management (BPMN) engine.

With vtenext, the company implemented a streamlined project management process that automatically qualifies new projects and links them to existing ones. The solution provided real-time monitoring to identify blockages, automatically generated projects and plans from contracts, and assigned them to the correct team members. The results included significant time savings, a reduction in errors, and the establishment of a unique, shared workflow, which improved coordination and confidence in task allocation across all departments.

Dolomiti Energia