Case Study: QFORT achieves a better customer experience with vtenext

Centralize all the information about each one of your Business Units through vtenext!

QFORT, a Romania-based joinery company, sought to standardize and digitalize its sales processes to ensure a consistent and high-quality customer experiencealine, who implemented a CRM solution provided by Vtenext.

contact center. Key features included a system for distributing leads to the appropriate partner or store and tools for monitoring performance. This implementation granted QFORT faster access to data for decision-making, allowed for comprehensive performance monitoring, and significantly improved the overall customer experience.

QFORT

Mattia Rubanu

Chief Executive Officer