Case Study: TIC+ achieves anytime online counseling for teens in crisis with VSee

TIC+ Provides Anytime Online Counseling for Teens in Crisis

TIC+ is a Gloucestershire-based charity that provides face-to-face and online counselling for children and young people aged 9–21 and their families. Faced with the challenge of delivering private, timely support to teens in crisis, TIC+ adopted VSee’s Waiting Room to enable secure, accessible video counselling from anywhere.

Using the VSee Waiting Room, TIC+ connects young people with qualified counsellors for flexible, face-to-face online sessions, supporting hundreds of session extensions and continuity of care. Testimonials from service users describe significant improvements in wellbeing—and in some cases life‑saving impact—illustrating how VSee’s platform helps TIC+ deliver reliable, anytime support to vulnerable teens.

TIC+