Case Study: Forest Lawn Memorial Parks boosts procurement efficiency and savings with Vroozi

Forest Lawn Memorial Parks - Customer Case Study

Forest Lawn Memorial Parks, a Southern California memorial company chain, struggled with a cumbersome, paper-based procurement process that made buying goods and services slow and disorganized. With more than 1,000 suppliers, employees often bypassed purchasing altogether, leading to maverick spend, limited financial visibility, and difficulty managing vendor relationships, budgets, and risk. To solve these issues, Forest Lawn turned to Vroozi and its procure-to-pay platform.

Vroozi implemented a digital procurement marketplace branded internally as the Forest Lawn Marketplace, giving employees and procurement teams a single place to request, approve, and process purchase orders and manage supplier data. The platform was implemented in just four months and helped Forest Lawn lower costs, reduce cycle times, improve compliance and auditability, consolidate the supply base, and boost employee adoption and satisfaction. Vroozi also enabled spend analytics, better supplier negotiations, and stronger risk mitigation for legal and finance teams.

Forest Lawn Memorial Parks

Gretchen Vance

VP of Purchasing