Case Study: Aptive achieves $30M+ customer lifetime value with VOZIQ AI

VOZIQ helped Aptive create $30M+ CLV through Customer-Level Predictions

Aptive Environmental, a pest control solutions company, faced challenges with customer retention. They partnered with VOZIQ AI to leverage its AI-enabled predictive retention solution to identify key opportunities for improving customer loyalty and lifetime value.

VOZIQ AI implemented a solution that utilized Aptive's diverse data sources to generate customer-level predictions and health indicators. This intelligence powered targeted retention campaigns and a new proactive contract renewal program, which put Aptive on track to exceed its annual goals. As a result, VOZIQ AI helped create over $30 million in customer lifetime value, risk-scoring 700,000 customers daily and achieving a 56 NPS score.

Aptive

Edmund Mackey

Chief Operating Officer