Case Study: McCandless Truck Center improves rep visibility and selling time with Voze

McCandless Truck Center maps 5 daily stops and captures visits in 30 seconds with Voze

McCandless Truck Center, a commercial truck dealership, faced a challenge where its outside sales reps were overwhelmed with administrative tasks. Reps like Allan Bumgardner were juggling route planning, follow-up reminders, and parts questions using inefficient methods like email and sticky notes, causing important details to be lost. This system was costing them deals in a competitive market. They implemented Voze Pro to act as a personal assistant for their reps.

The Voze solution allowed reps to capture customer visit details in 30-second voice notes, which were then automatically routed to the appropriate internal teams like parts and management. This provided real-time visibility for the office to support the reps in the field. The results included less paperwork, more selling time, and a team that was finally synced up. Reps gained confidence and sold more, supported by a system the whole company used to back them up.

McCandless Truck Center