Case Study: The Town of Banff improves local notifications and emergency communications with Voyent Alert!

How Banff Manages Local Notifications

The Town of Banff, a municipality in the Rocky Mountains, required a more robust and cost-effective emergency notification system after outgrowing its previous solution. The town needed a stable, fixed-fee service capable of sending targeted alerts through multiple channels, including voice and app notifications, to effectively communicate with both its residents and millions of annual visitors.

Voyent Alert implemented its multi-purpose notification system, which provided Banff with geo-targeted messaging and a variety of communication channels. The solution resulted in strong community adoption, a low unsubscribe rate, and positive resident feedback, all while eliminating unpredictable costs. The Voyent Alert support team ensured a smooth transition and staff training, providing the town with a stable and more capable platform for both emergencies and general notifications.

The Town of Banff

Larissa Barlow

The Town of Banff