Case Study: Boss Professional Services achieves scalable growth and streamlined, compliant recruitment with Voyager Software

Boss Professional Services - Customer Case Study

Boss Professional Services is a fast-growing, micro‑niche recruitment business that started with basic tools (desk, phone and Gmail) and found manual admin, compliance and scaling issues were holding back growth. To professionalise workflows and support further expansion they selected Voyager Software and the Voyager Infinity recruitment CRM.

Voyager Software implemented Voyager Infinity to centralise data (hosted on Microsoft Azure), integrate with Office 365 and provide mobile calling via Infinity Connect, which streamlined processes, reduced GDPR disruption and freed recruiters from administrative tasks. The solution delivered “huge efficiencies,” enabled growth to five micro‑niche teams and expansion into additional brands (Boss Sales, Boss ERP, Boss Medical and SmarkTek), and let the business outsource non‑recruiting functions so recruiters can focus on placements.

Boss Professional Services

Ross Bessell

Director