Voyado
40 Case Studies
A Voyado Case Study
Megaflis, a leading Norwegian retailer of tiles and flooring, faced a challenge in collecting customer reviews. Their previous tool only captured feedback from online purchases, missing a significant portion of sales that happened in their physical stores. They needed a solution fully integrated with their customer data to unlock social proof from all customers.
Voyado implemented its Ratings & Reviews service, which is built directly into its platform. This allowed Megaflis to automatically request reviews from customers regardless of whether they purchased online or in-store. By connecting review data to customer profiles, Voyado enabled more relevant communication. As a result, Megaflis saw a 900% increase in review volume within just four months of going live.