Case Study: Dille & Kamille builds sustainable customer loyalty with Voyado

How Dille & Kamille builds sustainable customer loyalty

Dille & Kamille, a sustainable home and lifestyle retailer, needed to revamp its tech stack to support its expansion into new markets. Their challenge was to seamlessly gather and utilize customer data from both physical stores and their online shop to understand customer behavior and build a loyalty program, all while staying true to their core sustainable values.

Partnering with Voyado provided an all-in-one solution for customer data collection, marketing automation, and a value-aligned loyalty program. The results were significant: Dille & Kamille gained 40,000 new members, saw a 20% increase in newsletter subscribers, and discovered that 56% of all purchases are made by recurring customers, validating their approach to building authentic loyalty.

Dille & Kamille

Carlijn Masteling

Online Content Marketer