Case Study: Bubbleroom boosts personalized email marketing and customer retention with Voyado

Bubbleroom - Customer Case Study

Bubbleroom, a major online fashion retailer in Scandinavia, needed a more user-friendly and efficient platform for personalized customer communication. Their previous American CRM system was too complex and resource-intensive, which prompted them to seek a new solution from Voyado.

Voyado provided Bubbleroom with an easy-to-use CDXP platform that enabled advanced segmentation and personalized, automated marketing across email and SMS. This solution allowed the retailer to send highly targeted communications, such as recommended graduation dresses to specific age groups. As a result of implementing Voyado, Bubbleroom saw substantial growth in email marketing performance and significantly improved its customer retention metrics over the past year.

Bubbleroom

Emma Kvist Magnusson

Bubbleroom