Case Study: Brødrene Dahl achieves 38% sales growth with Voyado Elevate

AI and automation provide double-digit growth for Brødrene Dahl

Brødrene Dahl, a leading Norwegian wholesaler of plumbing, heating, and sanitation products, faced a challenge with their growing web shop. Their existing search solution could not handle their 30,000-product catalog, so they sought to improve the customer experience with a faster search, better site navigation, and smarter product recommendations. They turned to the vendor Voyado and its Elevate platform for a solution powered by AI and automation.

Voyado implemented its Elevate solution, which used machine learning on historical transaction data to understand customer behavior and automate merchandising. The results were significant and immediate, with the company realizing a 38% sales growth in the very first month. The solution also led to a 17% increase in conversion, an 11% increase in cart value, and a 30% increase in revenue, performing far beyond expectations with no need for manual intervention.

Brødrene Dahl

Thomas Fehn

Chief Information Officer