Case Study: Hollywood Feed achieves 33% productivity increase and rapid scaling with Voxware Cloud VMS

Using the Cloud to keep up with growth

Hollywood Feed, a Memphis-based pet-food retailer growing roughly 50% year-over-year and expanding its distribution from 36,000 to 77,000 sq. ft., needed to improve warehouse picking accuracy and productivity to support rapid store growth. After finding most voice vendors required large upfront investments, Hollywood Feed chose Voxware and its cloud-based voice solution (Cloud Voice Management Suite / VMS Cloud) for a subscription-priced, hands-free alternative.

Voxware implemented Cloud VMS (with Honeywell HX3 wearables) in 11 days, getting half the workforce operational within two days; Hollywood Feed achieved ROI in under 60 days, reduced training time, improved order accuracy, increased productivity from 180 to 300 lines/hour, realized roughly a 33% efficiency gain, and added no staff despite a 113% warehouse expansion. Voxware’s cloud approach delivered rapid scaling and measurable operational impact to support continued growth.

Hollywood Feed

Shawn McGhee

President