Case Study: Frontier Distributing achieves 99.9% pick accuracy with Voxware Voice Management Suite

Frontier Distributing achieves 99.9% pick accuracy with Voxware

Frontier Distributing, a company with a large distribution center, faced significant challenges with its paper-based picking system. This labor-intensive process was prone to errors and hindered productivity. Seeking to modernize operations and improve accuracy, they turned to vendor Voxware for its Cloud-based Voice Management Suite to automate their picking process and integrate with their existing systems.

Voxware implemented its voice automation solution, which included the VoxPilot analytics tool. The results for Frontier were immediate and substantial, achieving a 99.9% pick accuracy rate. The solution also improved picking route efficiency, drastically reduced new employee training time, and enhanced the overall employee experience. Voxware's technology ultimately enabled Frontier to deliver a superior customer experience.

Frontier Distributing