Case Study: Large International E-Commerce Organization achieves streamlined monthly evaluation of 2,000 hires with Voxco

Voxco Empowers HR Team to Evaluate 2,000-person Monthly Hiring Process

Large International E-Commerce Organization, a Voxco customer with roughly 35,000 employees worldwide, was hiring hundreds of people each month and needed a reliable way to evaluate its talent acquisition process. Their existing third‑party HR program made it difficult to hold hiring managers accountable and required significant HR time to program, manage and interpret survey data; Voxco (Voxco Online and Voxco Professional Services) was brought in to address these challenges.

Voxco’s Professional Services team implemented the organization’s custom hiring evaluation in Voxco survey software and now runs monthly web surveys collecting feedback from about 2,000 new hires, hiring managers and HR consultants. Voxco handles scripting, invitations, quotas, hosting and automated reporting on key insights, freeing the HR team to analyze results and improve hiring practices; hiring managers report clearer, controllable performance metrics and the program runs monthly without straining internal resources.