Case Study: Telefónica (O2) achieves lower international calling costs and rapid global number deployment with Voxbone

Telefónica - Customer Case Study

Telefónica (through its O2 brand) wanted to make international calling cheaper and easier for customers with its "International Favorites" plan, which offers contacts in 60 countries and a local inbound number to receive calls at domestic rates. To extend global reach quickly while managing regulatory, interconnect and carrier-relations complexity — and to pass on cost savings to customers — Telefónica engaged Voxbone.

Voxbone sourced inbound numbers from 42 countries and handled number provisioning, local interconnects, carrier relations and regulatory compliance, allowing Telefónica to deploy the service in months rather than years. Voxbone’s flat-rate pricing and high call quality delivered measurable cost savings at scale and enabled Telefónica to offer a dependable, affordable international calling add-on to its users.

Telefónica

Gabby Levine

Former Carrier Relations Manager