Case Study: Dialpad achieves instant global telephony and Anywhere Worker mobility with Voxbone

Dialpad - Customer Case Study

Dialpad, a cloud communications provider serving more than 45,000 businesses, faced the classic challenge of global telephony: navigating country-by-country pricing, regulations and the operational complexity of provisioning SMS, toll-free and geographic numbers at scale. To solve that, Dialpad turned to Voxbone’s infrastructure services — including its web portal and API — for the quality, flexibility and international coverage required to deliver consistent voice, video and messaging worldwide.

Voxbone enabled Dialpad to provision numbers and services instantly across more than 9,000 cities in 60+ countries, offering emergency service access, mobile numbers with two-way SMS and toll-free lines via API-driven workflows. As a result, Dialpad can rapidly enter new markets, deliver multichannel support across borders, and free Anywhere Workers from the costs and complications of traditional telephony — outcomes Dialpad attributes to Voxbone’s fast, easy setup and broad coverage.

Dialpad

Craig Walker

Founder & CEO