Case Study: iCabbi drives customer retention and reduces operational costs with Voucherify

iCabbi boosts bookings with Voucherify in 1 month

iCabbi, a provider of dispatch software for taxi companies, faced challenges in reducing operational expenses, driving customer retention, and attracting new customers for its clients. To help its partners compete with car-hailing platforms, iCabbi needed to extend its platform with sophisticated promotion management functionality and integrated Voucherify's API to achieve this.

Voucherify provided a white-label incentives module that was integrated into the iCabbi platform. The solution enabled taxi companies to create targeted discount campaigns, referral schemes, and personalized vouchers. Using Voucherify, iCabbi's customers successfully incentivized passengers to use self-service modes, saw an increase in app downloads and bookings, and were able to utilize pre-built integrations with SMS gateways for distribution without additional implementation effort.

iCabbi