Case Study: Yes.Fit achieves improved customer retention and omni-channel promotions with Voucherify

Driving Customer Retention with Omni-channel Digital Promotions

Yes.Fit, a US-based fitness challenge app, needed to boost customer retention, build targeted segments, and run promotions without constant developer support. They chose Voucherify and its API-based promotion engine to integrate with their website, apps and Intercom messaging so the marketing team could manage campaigns and redemption rules independently.

Voucherify implemented a suite of promotions — discount coupons, gift cards, a referral program, cart-level promotions and Intercom integration — with an initial setup completed in one day and all promotion types rolled out within six months. The campaigns drove measurable impact (300 gift cards sold in three months), freed developers to focus on core features, and enabled Yes.Fit’s marketers to run cross-channel, segment-targeted promotions that improved retention and customer acquisition.

Yes.Fit

Kevin Transue

Chief Executive Officer