Case Study: Draiver cuts driver onboarding from 24 hours to minutes with Vouched

DRAIVER cuts driver onboarding from 24 hours to minutes with Vouched

draiver, an AI-powered vehicle logistics platform, faced a significant bottleneck in its driver onboarding process. Previously, verifying a driver's identity was a manual task that took up to 24 hours and required three team members to spend the majority of their time on it. This slow process hindered growth and created opportunities for fraud through duplicate accounts. To solve this, draiver implemented Vouched for automated identity verification.

Using Vouched's white-label IDV solution built directly into its app, draiver automated its verification checks. The solution provides a verification score that handles most decisions automatically, requiring manual review only for edge cases. As a result, onboarding time was cut from 24 hours to just minutes. This efficiency boosted draiver's driver approval rate by 10% and allowed it to complete over 29,000 verifications in 2025, drastically reducing the manual review workload for its team.

DRAIVER