Case Study: Clublender reduces fraud and automates identity verification with Vouched

Clublender Tackles Fraud and Streamlines Their Operations With Identity Verification

Clublender uses Vouched ID verification to help power its golf club rental marketplace. As fraud grew and customers were stealing valuable clubs worth up to $1,600, Clublender needed a solution that was effective, fast to implement, and easy for its team to manage.

Vouched implemented an identity verification flow that sends customers an SMS after ordering and verifies them through facial scan and government ID review, completing checks in about eight seconds. With Vouched, Clublender now automates 98% of identity verifications, has cut fraudulent incidents from rapid growth to just two over the last two years, and has been able to focus more on scaling the business.

Clublender

Giacomo Miceli

Chief Product Officer