Case Study: Fulcrum Research Group stays connected and scales with Votacall

How Fulcrum Research Group Uses Votacall To Stay Connected and Scale with Ease

Fulcrum Research Group, a market research firm founded in 2010, needed a flexible way to keep staff connected while traveling and working remotely. As a new and growing business, they also needed a cloud-based phone system that could scale easily without requiring a lot of time or internal resources to implement and manage. Votacall’s hosted VoIP solution fit those needs.

Votacall implemented the phone system and handled setup with a hands-on approach, allowing Fulcrum to communicate from anywhere, add users as needed, and use features like voicemail-to-email. The result was smoother day-to-day operations, better connectivity for remote employees, and fast issue resolution with top-notch customer service, helping Fulcrum stay responsive to clients without interrupting growth.

Fulcrum Research Group

Kelly Marino

Managing Partner