Case Study: Constellation Pharmaceuticals achieves flexible phone system deployment with Votacall

How Constellation Pharmaceuticals Used Votacall to Design A Phone System That Works for Them

Constellation Pharmaceuticals, a clinical-stage biopharmaceutical company, needed a phone system that could support current staff while allowing flexibility for future growth. The company wanted employees to communicate in ways that suited them best, rather than being tied to traditional desk phones, and partnered with Votacall to design a hosted VoIP solution tailored to those needs.

Votacall implemented a staggered rollout of its hosted VoIP system, supported by in-person discovery meetings, relevant demos, and a flexible onboarding process. The solution gave Constellation employees the choice of desk phones or Votacall’s desktop softphone and mobile app, and roughly half chose the non-hardware option, helping the company adopt a more adaptable communication model without disrupting operations.

Constellation Pharmaceuticals

Zac Saunderson

Sr. Service Desk Manager