Case Study: Cloud9 Living achieves reliable, flexible call center communications with Votacall Hosted VoIP

Cloud9 Living - Customer Case Study

Cloud9 Living is a nationwide experiential gift company with a busy call center that helps customers choose the right adventure, schedule it, and handle logistics. To keep its customer service team available and responsive, Cloud9 Living uses Votacall Hosted VoIP, along with the Votacall GO! mobile app for flexibility when reps are away from their desks.

Votacall has supported Cloud9 Living for about a decade, helping the company avoid downtime and keep its call center running smoothly. The Votacall platform and support team have delivered reliable service, prompt assistance, and ongoing product additions, while the mobile app has given the team greater flexibility and confidence that they will stay up and running.

Cloud9 Living

Daniel Begg

VP of Customer Experience