Case Study: a healthcare service provider unifies telephony and improves collaboration with VOSS Solutions

Upgrade of legacy telephony system so all hospitals operate from the same platform

The healthcare service provider, a large organization with over 160,000 telephony endpoints, faced the challenge of upgrading its system to create a unified communications platform across all its hospitals and facilities. To achieve a standardized dial plan and improve collaboration, they selected VOSS Solutions and its digital workplace manage the provider's vast, multi-vendor collaboration environment. The solution with faster service delivery. VOSS gave the healthcare provider the infrastructure to support its enormous workforce and evolve its business model.