Case Study: NTT Group achieves faster, more efficient UC management with VOSS Solutions

Multinational Conglomerate Removing UC complexity and taking control of spiralling technology costs

A large American multinational conglomerate approached VOSS Solutions and its partner NTT Group to address the complexity of its unified communications (UC) environment and gain control over its technology management costs.

VOSS Solutions implemented its UC automation management to provide a centralized interface and introduce role-based access and automated workflows. This solution reduced provisioning time by 31% and enabled 78% of UC management tasks to be performed in-house, resulting in significant cost savings and freeing engineers for more complex work. The vendor also delivered a self-service portal that improved end-user productivity and experience.

NTT Group