Case Study: a city government agency streamlines Cisco UC management and saves time and money with VOSS Solutions

City Government Agency Transitions to VOSS, Saving Time and Money

The city government agency sought to transition from its Cisco Unified Communications Domain Manager (CUCDM) to a new platform, requiring improved automation and a more streamlined bulkloading process. They evaluated several vendors and ultimately selected the VOSS digital workplace management suite to address their challenge.

VOSS Solutions provided a solution that centralized management of the agency's entire Cisco estate and other vendor solutions. This implementation of advanced automation and zero-touch workflows resulted in significant time and cost savings for the agency, while also improving the employee experience through devolved administration and self-service features.