Case Study: Trás-os-Montes e Alto Douro Hospital Centre streamlines public procurement with Vortal Connect 3.0

Trás-os-Montes e Alto Douro Hospital Centre - Customer Case Study

The Trás-os-Montes e Alto Douro Hospital Centre (CHTMAD) faced a significant administrative burden due to its high number of public procurement procedures, particularly complex contracts with lots. Manually entering the same data for items and bids into both its internal ERP system and the Vortal platform was a time-consuming and error-prone process. To address this challenge, the hospital turned to its existing vendor, Vortal, to implement a solution.

Vortal implemented its Connect 3.0 service, a flexible integration solution that enables seamless, automated communication between the hospital's ERP and the VORTALhealth platform. This eliminated redundant data entry by ensuring information entered in one system was automatically available in the other. The solution from Vortal successfully minimized human error, drastically reduced the time employees spent on administrative tasks, and created a faster, more agile, and secure procurement process for the hospital.

Trás-os-Montes e Alto Douro Hospital Centre