Case Study: Ford Hotel Supply achieves enhanced distribution management and improved customer service with Vormittag Associates

VAI Equips Ford Hotel Supply Co. with Advanced Distribution Management Capabilities

Ford Hotel Supply, a Missouri-based commercial foodservice equipment and supply company with warehouses in St. Louis and Columbia, needed to modernize its distribution, inventory and call-center operations to support a rapidly expanding client base. To address these challenges, the company worked with Vormittag Associates and upgraded to a newer version of Vormittag Associates’ S2K for Distribution software.

Vormittag Associates implemented the updated S2K solution—adding advanced data analytics, streamlined navigation and a centralized information center with drill-down capabilities—which improved employee productivity, streamlined warehouse management and enhanced customer service. As a result of the Vormittag Associates upgrade, Ford gained faster, more informed decision-making, better resource allocation and noticeably improved customer response and operational performance.

Ford Hotel Supply

Bill Ford

President