Vormittag Associates
100 Case Studies
A Vormittag Associates Case Study
NAFECO, a U.S. supplier of firefighting, law enforcement, safety and EMS equipment that runs VAI’s S2K ERP, was hindered by a legacy document management system with a clunky interface, corrupted metadata indexes that required monthly overnight re-indexing, and slow, labor-intensive document setup that forced extra scanner purchases. To solve this, NAFECO chose HelpSystems’ Webdocs electronic document management solution, which demonstrated seamless integration with VAI S2K during product demonstrations.
HelpSystems implemented Webdocs with Professional Services support, integrating the EDMS across Accounts Receivable, Accounts Payable, and Shipping and enabling multiple capture methods including desktop scanning so departments can scan locally. The HelpSystems deployment improved usability, reduced manual overhead, and delivered measurable impact—NAFECO’s accounting department is saving 1–2 hours per day—and the company plans to expand Webdocs to additional departments.
Jeremy Bowling
IT Manager