Case Study: Hardware & Lumber achieves real-time inventory visibility and faster mobile ordering with Vormittag Associates

Hardware & Lumber Revamps Supply Chain and Inventory Management with VAI’s ERP Solution

Hardware & Lumber, Jamaica’s leading home renovation supplier with 15 retail and wholesale locations (Rapid True Value and H&L Agro), faced the need to modernize POS, mobile order entry, inventory visibility and analytics while retiring an on‑premises data center to support island‑wide expansion and intermittent connectivity in rural areas. They engaged VAI to address these requirements using VAI S2K ERP, VAI Retail Point‑of‑Sale, VAI S2K Mobile and VAI Analytics.

VAI deployed S2K across accounting, inventory and POS, migrated Hardware & Lumber to the VAI Cloud, and equipped field sales with S2K Mobile to capture orders offline and sync automatically. The VAI solution delivered real‑time, cross‑store inventory visibility, faster order fulfillment (shrinking multi‑day processes to near‑immediate delivery in many cases), improved customer service, easier IT management, and the data tools to roll out loyalty/promotions and scale across the Caribbean.

Hardware & Lumber

Gordon Webster

General Manager, eChannels and Technology