Case Study: Garratt-Callahan Company cuts order submission time from 20 to 2 minutes with Vormittag Associates' S2K Mobile Order Entry app

Garratt-Callahan Leverages VAI S2k Mobile Order Entry App to Enhance Ordering Process

Garratt-Callahan Company, the largest privately‑owned water treatment company in North America, needed an intuitive mobile ordering solution to speed and simplify its field sales process. They selected Vormittag Associates (VAI) and its S2K Mobile Order Entry app to provide an easy-to-implement, user‑friendly application for reps on the go.

Vormittag Associates implemented the S2K Mobile Order Entry app to give Garratt-Callahan offline access to customer records, the full product catalog, pricing, and real‑time order editing. The solution cut order submission time from twenty minutes to two minutes, removed the need for reps to call office staff for lookups, and freed the sales force to spend more time servicing customers and pursuing new business.

Garratt-Callahan Company

Reema Rios

Quality System Manager