Case Study: Black River Produce achieves 45% ROI and major efficiency gains with Vormittag Associates' VAI S2K Enterprise for Food

Black River Produce - Customer Case Study

Black River Produce, a Vermont-based foodservice distributor with more than 180 employees and over $78M in revenue (2015), faced a growth barrier when its heavily customized, aging ERP limited visibility, made reporting time-consuming, and required excessive maintenance. To modernize and scale operations, Black River selected VAI and its VAI S2K Enterprise for Food solution, including a voice warehouse picking integration, to replace the legacy system and improve end-to-end business visibility.

VAI implemented S2K (deployed March 2015), integrated a Vocollect speech interface for voice picking, led consulting and training, and helped standardize operating procedures companywide. The VAI solution increased warehouse productivity, reduced inventory shrinkage and delivery errors, improved customer satisfaction, and avoided four full-time hires; Nucleus quantified a 45% ROI, 2.3-year payback, and an average annual benefit of $1,188,529.

Black River Produce