Case Study: The Market at Edgewood achieves 23% net sales growth with Vori

The Market at Edgewood boosts net sales 23% with Vori

The Market at Edgewood, a neighborhood market in Palo Alto, faced challenges with declining sales and inefficient manual processes after new ownership took over. Using NCR for its POS and back office systems, the store struggled with labor-intensive invoice management, inaccurate pricing, and an inability to launch a customer loyalty program, all of which hindered profitability and scalability.

By switching to Vori's modern VoriOS platform with its Pricing Management and Marketing & Loyalty tools, The Market at Edgewood streamlined operations. Vori's solution provided automated invoice processing, electronic shelf labels for instant price updates, and a built-in loyalty program. This resulted in a 23% increase in net sales from the loyalty program, a 7% boost in gross margins, and the repurposing of two full-time employees to more productive roles.

The Market at Edgewood