Vorex
3 Case Studies
Case Study: Jewell Computing Solutions achieves 25–30% increase in monthly billing with Vorex PSA
A Vorex Case Study
An MSP’s Path to More than 25% Revenue Growth
Jewell Computing Solutions, a five‑person MSP serving professional services firms, struggled to manage its growing managed‑services practice using Excel and overly complex PSA tools that required extensive setup and full‑time specialists. Facing missed billable entries and inefficient processes, founder Jeffrey Jewell sought a simpler, cloud‑based PSA and began a pilot of the Vorex PSA solution in September 2014.
After adopting Vorex’s SaaS PSA, Jewell Computing Solutions gained a single customer view, automated reminders, and easier capture of billable activities, driving a 25–30% increase in monthly billing without adding clients. Vorex’s low flat monthly pricing and planned RMM/BDR integrations promise further efficiency and labor savings for the company.
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Jewell Computing Solutions
Jeffrey Jewell
Founder & President