Case Study: Zengistics automates 98% of order entry with Vooma

Zengistics automates 98% of order entry with Vooma

Zengistics, a logistics brokerage based in Austin, Texas, faced a significant challenge with manual order entry processes that were consuming hundreds of hours each week. This repetitive work pulled their team away from high-value strategic tasks and put profitability at risk. To scale efficiently without increasing headcount, they partnered with the vendor Vooma to automate these workflows.

Vooma implemented AI-driven order ingestion that integrated directly into Zengistics' existing systems to automatically parse requests and build loads. This solution automated 98% of order entry, making load creation ten times faster. As a result, Zengistics reallocated over 600 weekly team hours to strategic work, achieving a level of operational efficiency that became a strong competitive advantage.

Zengistics