Case Study: ShipNova achieves 18% higher quote win rates and faster quote responses with Vooma

ShipNova cuts quote response times by 20 minutes with Vooma

ShipNova, a freight brokerage based in Denton, Texas, faced a challenge to its rapid growth due to highly manual processes. Its team was bogged down by manual order entry, taking 20 minutes to build a load, and slow quote responses that took 35 minutes. This inefficiency prevented sales reps from maximizing customer calls and led to missed opportunities. To overcome this, ShipNova partnered with Vooma to automate its workflows.

Vooma implemented its AI-powered platform, including Vooma Build, Cover, and Quote, to streamline ShipNova's operations. The solution automated data entry from emails and PDFs into their TMS and improved call coverage and quoting speed. As a result, ShipNova reduced its load build times from 20 minutes to just 3 minutes and slashed quote response times from 35 minutes to 12 minutes. These efficiencies contributed to an 18% increase in their quote win rate, allowing them to scale without adding headcount.

ShipNova