Case Study: Direct Traffic Solutions doubles rep output and earns 5% higher margins with Vooma

Direct Traffic Solutions doubles rep output and raises margins 5% with Vooma

Direct Traffic Solutions, a logistics company, faced a challenge with missed inbound carrier calls due to manual processes, which caused them to lose out on opportunities and market intel. Their existing systems couldn't keep up with surging freight volume, leading to inconsistent pricing and a lack of operational visibility. They partnered with Vooma to implement its Vooma Cover product, an AI-powered voice tool.

Vooma's solution automatically answered and qualified calls, negotiated rates using market data, and captured essential carrier details. This provided the data visibility the company lacked. As a result, Direct Traffic Solutions achieved 5% higher margins on loads booked through Vooma, doubled the number of loads booked per rep per day, and increased their call coverage rate by 61%.

Direct Traffic Solutions