Case Study: Rubbish Works achieves paperless operations and franchise growth with Vonigo

Online Booking Helps Rubbish Works Go Paperless and Grow Their Franchise

Rubbish Works is a Denver‑based junk removal franchise that grew from a single truck into operations across five states. Facing fragmented back‑end tools, paper workflows, and the need for a technology-driven selling point for new franchisees, the company sought a unified, scalable system to professionalize bookings, dispatch, and onboarding while keeping local ownership and a centralized call center.

They implemented Vonigo’s all‑in‑one platform—centralized online booking, web scheduling, GPS dispatch and a paperless backend—so their in‑house call team could manage bookings and local crews could work without paperwork. The result: about 40% of jobs now come through online booking (Rein estimates losing ~20% of revenue without it), measurable labor savings per job, faster franchisee onboarding, and accelerated, more professional expansion.

Rubbish Works

Travis Rein

Rubbish Works