Case Study: Habitat for Humanity of Metro Denver achieves 35% sales growth and $50K annual cost savings with Vonigo

Habitat for Humanity of Metro Denver increased sales by 35% and reduced cost by $50K in one year

Habitat for Humanity of Metro Denver is a 35+-year-old local arm of the international non-profit that builds and sells homes and relies heavily on donated furniture and appliances. As donations grew, their decade-old paper-based pickup scheduling and call-center workflow couldn’t keep up—causing missed opportunities and an inability to scale without costly new staff or infrastructure.

They implemented Vonigo’s cloud-based scheduling and real-time online booking, which routed pickups more efficiently and moved scheduling online. The result: sales up 35%, donations up 25% (earnings up 40%), vehicle and admin costs reduced by $50K annually, and over 50% of pickups now booked online—allowing the call center to manage the increase without hiring additional staff.

Habitat for Humanity

Ryan Smith

Chief Retail Officer