Case Study: Habitat for Humanity of Greater Los Angeles achieves 300% increase in donations with Vonigo

Habitat for Humanity of Greater Los Angeles ReStores see 300% Increase in Donations

Habitat for Humanity of Greater Los Angeles operates ReStores—home‑improvement thrift stores that fund the affiliate’s work building and repairing affordable housing—but faced challenges scaling donations and managing thousands of donated-item pickups across a large, costly market. Donors needed an easy way to schedule pickups, and Habitat LA needed better scheduling, routing and reporting to handle last‑minute changes and optimize truck loads.

By adopting Vonigo’s online booking and scheduling platform, Habitat LA gave donors a simple step‑by‑step pickup experience and gained real‑time scheduling, zone optimization and reporting tools for its fleet. The change produced an almost immediate 300% increase in donations, supported expansion of stores and trucks, and helped the affiliate handle roughly 12,000 pickups annually with improved efficiency and marketing insight.

Habitat for Humanity

Karen Moore

ReStore Acquisition Manager